Contact Us

How can we help?

Email info@fashionmallonline.com for product questions, sizing help or support with your order.

Choosing a size

Include the dress name or link and your bust, waist and hip measurements. Please state whether your measurements are in inches or centimeters.

Order and delivery questions

Include your order number and the email address used at checkout. For delivery estimates, please see our shipping information.

Returns and exchanges

Review our returns and exchanges policy and contact us before sending an item back. Do not use the address printed on the parcel as a return address; we will provide return instructions.

Phone: +86 180 1196 0236

Never send payment passwords or full card details by email.